Shipping & Delivery

At Satellites, we strive to provide a seamless and efficient shipping and delivery experience for our valued customers. We want to ensure that your order reaches you in a timely manner and with the utmost care. Here are the details of our shipping and delivery services:

  1. Shipping Options: We offer various shipping options to cater to your preferences and location. During the checkout process, you will be presented with the available shipping methods for your specific destination. Choose the one that suits you best.

  2. Processing Time: Once your order is placed and payment is confirmed, our dedicated team starts processing your order promptly. Our garments are all made to order, so please allow us 5-7 business days to prepare and pack your items with great care before they are shipped out.

  3. Shipping Time: The shipping time depends on your location and the chosen shipping method. We partner with reliable shipping carriers to ensure your package arrives safely. Estimated shipping times will be provided at the checkout for your convenience.

  4. Order Tracking: For your peace of mind, we provide order tracking services. Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your package and stay updated on its estimated delivery date.

  5. International Shipping: We offer international shipping to many countries around the world. Please note that international orders may be subject to customs fees, import taxes, or other additional charges, which are the responsibility of the customer. We recommend checking with your local customs office for more information.

  6. Delivery Updates and Support: We understand the anticipation of receiving your order. If you have any questions or need assistance regarding your shipment, our customer support team is here to help. Feel free to reach out to us via email or phone, and we will gladly assist you.

Please note that unexpected delays may occur due to factors beyond our control, such as customs clearance procedures or weather conditions. We appreciate your understanding in such situations and assure you that we will do our best to resolve any issues that may arise.

Thank you for choosing Satellites. We value your trust and will continue to provide exceptional service throughout your shopping experience with us.